Protecting your personal data at jilibee is our top priority. This Privacy Policy clearly explains how your information is collected, used, and kept secure.
Jilibee.my is operated by a company committed to creating a safe and trusted online gaming environment for users across Bangladesh and Asia. This Privacy Policy ("Policy") explains how jilibee collects your personal data, how it is used, and the steps we take to keep it secure.
By using the jilibee website or app, you agree to this Privacy Policy. Please read it carefully before using the platform. If you have any concerns, contact our customer support.
Your data is never sold. It is used solely to provide services and ensure security. You may view, correct, or request deletion of your data at any time.
Jilibee collects only the data necessary to provide its services. Collecting unnecessary or excessive information goes against our policy. Full details are provided in the table below.
| Data Type | What Is Collected | Why It's Needed |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number | Account Registration & Notifications |
| Financial Information | Payment method details, transaction history | Deposits, Withdrawals & Fraud Prevention |
| Device Information | IP address, browser, operating system | Security Monitoring & Session Management |
| Usage Information | Gaming history, login times, click patterns | Service Improvement & Personalized Experience |
| Location Data | Country & City (IP-based) | Legal Restriction Verification |
If jilibee ever needs to collect any additional data beyond the above, your separate consent will be obtained. No sensitive information is collected without consent.
Jilibee uses the data it collects solely for defined purposes. No information is ever used beyond its approved purpose. The key uses are outlined below.
Jilibee never sells or rents your data to advertisers or third-party marketing companies.
The jilibee website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.
These cookies are required to maintain your login session and ensure security. They cannot be disabled.
Used to understand user behavior. These cookies do not identify you personally and can be disabled.
Helps remember your language, theme, and other preferences. These are used to provide a personalised experience.
Used to display relevant promotions. These are entirely optional and can be turned off at any time.
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.
Jilibee follows the highest industry security standards to protect your data. Multiple layers of security measures are maintained at every level.
In the event of a data breach, jilibee will notify affected users as quickly as possible in accordance with its legal obligations and take all necessary steps.
Under jilibee's Privacy Policy, you have several important rights over your own data. Contact our support team to exercise any of these rights.
You may request a complete copy of all the data jilibee holds about you.
If any of your data is inaccurate, you may request a correction. jilibee will respond within 30 days.
You may request deletion of your data after your account is closed. However, certain data may need to be retained for a specified period for legal reasons.
You may object to your information being used for marketing purposes and withdraw your consent at any time.
You may request an export of your data in a machine-readable format.
In certain circumstances, you may request that the processing of your information be temporarily suspended.
Jilibee is strictly an 18+ platform. We take the following measures to protect minors.
If your child has created or used a jilibee account, please notify our support team immediately. We will take the necessary steps promptly.
Jilibee does not retain your data longer than necessary. The retention periods for each data type are outlined below.
Jilibee may update this Privacy Policy when necessary. You will be notified based on the nature and significance of any changes.
For any questions, requests, or complaints regarding the Privacy Policy, please contact jilibee's Data Protection Team.
Our Live Chat support is available around the clock to assist with any urgent privacy-related matters.
Every transaction and piece of personal data is protected with 256-bit SSL encryption — as secure as a bank.
Jilibee never sells your personal data to third parties. Your data belongs to you alone.
You have full control to view, correct, download, or delete your data.
The purpose for which your data is being used is always clearly communicated. There are no hidden intentions.
No information is retained beyond the required period. Once that period expires, data is securely deleted.
Our support team is always here to help with any questions you may have about privacy.
Your data is fully secure at jilibee. Register now and experience Bangladesh's most trusted gaming platform.