Jilibee believes gaming is for fun — not stress or harm. Playing responsibly helps protect both you and your family.
Responsible gaming means enjoying gaming as a form of entertainment — not as a source of financial stress, mental health issues, or family conflict. jilibee always wants you to see gaming as a small pleasure in life, not something to depend on.
Millions of people across Bangladesh and around the world enjoy online gaming responsibly and have a great time doing it. However, for some, gaming can develop into an addiction that negatively impacts their personal, family, and financial lives. To help prevent this, jilibee has put multiple protection measures in place.
Following jilibee's responsible gaming guidelines keeps you in control at all times. Set a budget, stick to time limits, and keep gaming a source of enjoyment.
Gaming is entertainment, nothing more. While playing at jilibee, always keep in mind — winning and losing are both part of the game. Repeatedly playing to recover losses is never the right call.
Jilibee follows strict policies to ensure a transparent and secure gaming environment. These aren't just words on paper — they're reflected in every user's experience.
Your gaming experience at jilibee will always be fair, transparent, and secure. Our support team is here for you whenever you need help.
Jilibee gives you several effective tools to keep your gaming in check — available to use whenever you need them.
Set a maximum daily, weekly, or monthly deposit limit. Lowering it takes effect immediately; raising it requires a 24-hour waiting period.
Set a time limit for each gaming session. Once the time is up, jilibee will automatically alert you and remind you to take a break.
Take a cooling-off period of 24 hours to 6 weeks to clear your head. During this time, logging in or making deposits will not be possible.
For a longer break, choose self-exclusion for a period of 6 months to 5 years. While active, you will not be able to open a new account with jilibee either.
Gaming will automatically stop once you've lost a set amount. This protects you from placing impulsive bets when emotions are running high.
If you're feeling overwhelmed by gaming or stress, reach out to jilibee's live support team at any time. We help without judgment.
Gaming addiction doesn't develop overnight. Warning signs appear gradually, and it's important to watch out for them. If you notice any of the signs below, take a break and reach out for support.
Chasing losses by placing more bets is the start of a dangerous cycle. jilibee reminds you — every game is independent, and there's no guarantee of recovering previous losses.
Using money meant for essential expenses on gaming, or borrowing money to play, are serious warning signs. Always keep your gaming budget separate and treat it as entertainment spending only.
Hiding your gaming means some part of you already knows something isn't right. Acknowledging it openly is the first step toward a solution.
Struggling to focus at work, losing sleep, or constantly thinking about gaming are clear signs of addiction. At this point, seeking professional support is essential.
If you can't remember how long you've been playing or how much BDT you've spent, your gaming may be getting out of control. Make it a habit to review your session logs regularly.
Turning to gaming to escape sadness, anger, or loneliness creates more problems in the long run. Turn to family and friends for emotional support instead.
If you notice any of the signs above in yourself, don't wait — contact jilibee support or reach out to someone you trust. Asking for help isn't weakness; it takes courage.
Read the questions below carefully. If you answer "Yes" to more than 3, pause and consider using jilibee's protection tools.
Do you sometimes feel like you've been playing a bit too much?
Is gaming affecting your sleep or daily routine?
Have you ever hidden your gaming activity from family or friends?
After a loss, do you keep playing in an attempt to win your money back?
Is gaming putting a strain on your monthly budget?
Do you feel anxious or irritable when you're not gaming?
Have you ever felt that gaming is taking over your life?
0–2 "Yes": You are gaming in a controlled manner. Stay mindful. 3–4 "Yes": A warning sign. Set limits now. 5+ "Yes": Use self-exclusion or cooling-off urgently and contact support.
Follow these simple tips to game responsibly at jilibee. Every one of them is easy to put into practice.
You can activate these tools easily by logging into your jilibee account.
Log in to jilibee and select the "Responsible Gaming" option from the profile menu. All protection tools are available right there.
Set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a cooldown period of at least 24 hours.
Set a maximum duration for each gaming session. When time runs out, jilibee will send you a reminder. You can also reduce your session limit at any time.
If you feel you need a break, choose cooling-off or self-exclusion. During self-exclusion, jilibee will also stop sending you any marketing communications.
Jilibee is strictly an 18+ platform. Keeping minors away from gaming isn't just a legal obligation — it's our ethical responsibility.
Keep your device and account passwords secure. Have an open conversation with your children about the risks of online gaming, and make family time a priority.
Answers to the most frequently asked questions about responsible gaming.
Gaming at jilibee is more than just the thrill of winning — it's a safe, transparent, and responsible experience. Sign up today and enjoy peace of mind with our full suite of protection tools.